Web Content Accessibility Guidelines (WCAG) consist of a collection of accessibility protocols that must be followed to ensure the internet is open to everyone.
Digital Inclusion Articles
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Following the WCAG for learning disabilities can make your content more accessible to the millions of individuals with dyslexia, dyscalculia, and other conditions
By designing digital platforms and websites with all users in mind, the internet can become an even more powerful tool for helping people with physical disabilities overcome obstacles and challenges.
Salesforce, the global leader in CRM, announced the launch of its public-facing accessibility website, which details Salesforce’s work internally and with the broader community to achieve full equality for people with disabilities.
To truly embrace inclusivity and accessibility, organizations need to foster team cultures that go beyond compliance—by respecting the disability status of coworkers and treating them as individuals and equals.
Thomas Frantz, Senior Manager of Accessibility Partnerships and PR at Salesforce, and Sebastiaan de Man, Principal SE Service Cloud EMEA at Salesforce, discuss their experiences working with ADHD.
How Disability Awareness & Acceptance Helped this Event Supervisor Be His Authentic Self in the Workplace
Justin Lacap, an event supervisor at Salesforce, discusses how he finally felt comfortable living with a speech and language disorder in the workplace for the first time in his career.
How to Improve the Hiring Process & Create a More Inclusive Workplace, According to an Accessibility Support Engineer
Darrell Hilliker, an accessibility support engineer at Salesforce, talks about his experience with the hiring process as someone with a disability and how corporations can be more inclusive.
National Disability Employment Awareness Month (NDEAM) is observed annually to celebrate the vast contributions to America’s economy made by people with disabilities and to raise awareness about the employment issues they continue to face.
How the Americans With Disabilities Act Has Changed Communication for the d/Deaf and Hard of Hearing Community
The Americans with Disabilities Act provides individuals who are d/Deaf or hard of hearing with auxiliary services that enable effective communication with the hearing population and provide equal opportunities to participate in and benefit from services.
Learning disabilities must be taken into account during the digital design process to ensure digital inclusion and accessibility for the community. This comprehensive guide outlines common learning disabilities, associated difficulties, accessibility barriers and best practices, and more.
This guide outlines some of the daily challenges and experiences of people with speech and language disorders and how they overcome them.
Living with a learning disability presents daily challenges, from understanding text or nonverbal social cues to accessing and utilizing websites for products and services. Understanding and addressing potential barriers to this community—in education, web design, and many other areas—is critical to helping improve inclusion and acceptance, for all.
Adhering to Web Content Accessibility Guidelines and recommendations from reputable design improvement resources can help ensure your website is accessible to people with physical disabilities.
To improve accessibility and digital inclusion for those with mental health disabilities, developers and businesses should incorporate Web Content Accessibility Guidelines (WCAG), heightened sensitivity and awareness, and gentler tones into website designs and messaging. This comprehensive guide provides an overview of this significant community, along with common conditions, barriers, improvements, and much more.
The d/Deaf and Hard of Hearing communities face myriad obstacles navigating the digital world, including lack of captions and interpretations, low-quality audio, and social media inaccessibility, among other barriers.
People with speech and language disorders often face barriers when navigating the internet and accessing websites. Implementing common sense strategies to improve digital inclusion and accessibility enhances the overall experience for all users, especially those with disabilities.
Salesforce Signs On as Founding Partner of InclusionHub, a Comprehensive Digital Accessibility Resource & Database
Salesforce has joined InclusionHub as a founding partner, underlining the increasingly important role the digital accessibility resource and database plays as a tool for educating and informing those who work to improve digital experiences.
“The Spoon Theory” describes the experience of living with a chronic disease or illness, with “spoons” representing units of energy available to those people over the course of a day.
National Disability Independence Day, celebrated annually on July 26, commemorates passage of the Americans with Disabilities Act, the U.S. law prohibiting discrimination against those with disabilities.
Annie Jean-Baptiste, head of product inclusion at Google, utilizes her platform to advocate for more equity in product development across industries.
Incorporating WCAG compliance and input from people with physical disabilities into website designs expands an organization’s reach while improving digital accessibility and inclusion for those otherwise facing significant barriers.
Lainey Feingold is a civil rights lawyer who specializes in making the digital world more accessible through Structured Negotiation. She has negotiated agreements with Major League Baseball, Walmart, Bank of America, and others.
How an interview project evolved into an online information hub, recruiting platform, and podcast to improve diversity in the technology industry.
Disabled activist, consultant, and media maker Alice Wong is the founder and director of the Disability Visibility Project and editor of Disability Visibility: First-Person Stories from the Twenty-First Century.
DEI consultant, public speaker, and author Lily Zheng advises companies on new policies and protocols to achieve a more inclusive environment.
Be My Eyes mobile app is recognized by Apple for its social impact to improve lives in a meaningful way, while also shining a light on crucial issues.
When it comes to providing descriptions of visual content, quality is key, says one of the leading proponents of improved captioning.
How a conversation with a good friend led Toby Hervey to establish Bravely, a mobile app helping people address workplace wellness issues.
Digital accessibility evangelist Jennison Asuncion promotes inclusive design and build of digital products and technology through his acclaimed initiatives, including Global Accessibility Awareness Day.
Thomas Logan provides best practices for virtual reality developers to make the programs more accessible for people with disabilities.
Considering the point of view of disabled users and implementing WCAG standards are among the most effective ways to help improve accessibility and digital inclusion for the blind and low-vision community.
InclusionHub founding member Be My Eyes (BME) has been nominated by the Webby Awards for its work helping blind and low-vision people lead more independent lives.
An appeal court's narrow interpretation of the landmark ADA in the Winn-Dixie case has some disability advocates worried—but it's far from settled.
Lauren Stiller Rikleen addresses mistreatments in the workplace and recommends solutions.
To mitigate accessibility and digital inclusion obstacles for the d/Deaf and hard of hearing, developers must conduct critical research to understand these ongoing hurdles. This guide outlines the many challenges facing this community, shares useful insights, and provides meaningful inclusion solutions.
Professor, author, and social scientist Safiya Umoja Noble uncovers algorithmic biases and explores how to remove them so as to create more ethical search platforms.
As Google’s head of Accessibility Programs and Disability Inclusion, Christopher Patnoe is passionate about building technology products for people with disabilities, while also maintaining an inclusive hiring process and diverse workforce.
Eric Eggert is a web accessibility expert who eagerly shares his knowledge through his professional work, website, lectures, and social media channels to inspire others to learn more about the subject.
After facing barriers to inclusion, Shani Dhanda set her sights on supporting the disabled, Asian, and female communities and all their intersectionalities.
Be My Eyes VP of Community Will Butler talks inspiration, hope, and the power of communal healing via his free, crowd-sourced app that gives sight to the blind.
Mariquita Reese spearheaded Sloop’s Open Waters Internship Program, a D&I internship seeking to dismantle the barriers to entry that prevent women, POC, LGBTQ+ folks, and other marginalized communities from joining the brewing industry.
As a web developer for more than a decade, Marcy Sutton has made a name for herself by advocating for and teaching other programmers how to code with accessibility in mind.
Becky Kekula is passionate about changing the way society views persons with disabilities by helping corporations understand and embrace the power of Diversity, Equity, and Inclusion.
In his various projects, Dave Rupert, creator of the A11Y Project, has pushed to make accessibility a subject more web developers can understand and apply with ease.
Arthur Woods is a serial entrepreneur specializing in diversity, equity, and inclusion (DEI). He co-founded Mathison, Imperative, Out in Tech, and Social Impact 360, each of which is socially-motivated to lead change.
Irene Mbari-Kirika provides assistive computer technology to blind and low-vision students in Africa with her nonprofit organization, inABLE.
Vilissa Thompson, Creator of #DisabilityTooWhite, Brings An Intersectional Lens to Disability Advocacy
The hashtag #DisabilityTooWhite created by Vilissa Thompson brought the importance of intersectionality to the forefront of the disability rights conversation.
Professional Opportunities & Chance Meetings Led Tiffany A. Yu to Overcome Cultural & Physical Disability Exclusion
How a student club, investment banking internship, and a stint working for Sean “Diddy” Combs guided Tiffany A. Yu toward her role as founder of Diversability.
Ever since his now-famous blog post calling for greater awareness around digital accessibility, Joe Devon, a developer by trade, has become a fixture in the ever-growing movement.
When Jennifer Brown’s career in music took an unexpected turn, she set out to find harmony in the workplace through diversity, equity, and inclusion efforts.
Regine Gilbert is an accessibility advocate, user experience (UX) designer, author, educator, and public speaker with 10 years in the technology arena.
How One Woman Used TikTok To Get 100,000 New Volunteers For An App That Helps Visually Impaired People
Be My Eyes volunteer Lana Le discusses how TikTok and social media at large can help invigorate a community and get people to volunteer.
Beyond the obvious ethical reasons, there are solid digital marketing reasons why accessibility should be a top priority. Following accessibility guidelines can have a positive impact on search engine optimization and your organic search channel.
The business case for web accessibility can be broken down into four main categories: extending market share, innovation, enhancing your brand, and avoiding liability.
Finding the right candidate for the job starts with the right job description. The right job description is the one that’s written with inclusivity in mind.
Virtual volunteering takes place online, providing unprecedented access to a wide range of opportunities without the confines of geography. We’ll tell you everything you know to start assisting remotely, including where to find the best opportunities for you.
Diversity, Equity & Inclusion (DEI) encompasses the symbiotic relationship, philosophy and culture of acknowledging, embracing, supporting, and accepting those of all racial, sexual, gender, religious and socioeconomic backgrounds, among other differentiators.